Refund policy
Return Window: 14 days from delivery date
Eligibility Requirements:
- Item must be unused
- Must have original tags and packaging
- Receipt or proof of purchase required
- Accessories are non-returnable and non-exchangeable
Process:
- Contact Whatsapp
: 01500860750
- Company will provide return shipping label and instructions if approved
- Don't send items back without prior approval
Special Cases:
- Damaged/Wrong Items:Contact immediately upon receipt for evaluation
- Exchanges: Free once approved (fastest option to get the desired item). Note: Shipping fees will apply if the delivered size matches the size chart or if the correct size was originally requested
- Refunds:Processed after inspection, refunded to original payment method (bank processing time may vary)
- Order refuses: if the customer refuses to receive the order upon delivery, the customer will be responsible for the shipping cost
Contact Whatsapp : 01500860750